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We are AAHA-Accredited!

We set our standards high so that we can provide you and your pet(s) the highest quality of care and service.

To be accredited by the American Animal Hospital Association (AAHA), our hospital must demonstrate an exceptional level of medical care and client service. AAHA standards cover every aspect of our hospital to assure your satisfaction with the level of care both you and your pet receive.

Here are a few examples of how AAHA standards impact you and your pet. The standards require us to provide diagnostic services (x-ray and laboratory) so that we can quickly and accurately diagnose your pet. Not only that, but because we have an onsite pharmacy (another standards area), we can begin treatment immediately. AAHA standards also require that medical records be thorough and complete which helps us better understand your pet's medical history and how past health issues might be impacting their current medical status.

We are proud to be an AAHA-accredited practice and believe this helps keep us on the leading edge of veterinary medicine and focused on continuous improvement to assure we can offer the quality and range of services you expect and deserve for your pet.

What are the Standards of Accreditation?

The AAHA Standards of Accreditation are widely used as benchmarks to measure excellence in veterinary medicine. Our hospital has been successfully evaluated by an AAHA practice consultant on approximately 900 standards that directly correlate to the care we are providing your pet. The standards are periodically reviewed and updated to ensure they remain consistent with changes in veterinary medicine and technology.

We are committed to you and your pet.

We understand that your pet holds a valued place in your life and your heart so we have made it our goal to respect and honor that special bond by providing the best possible care for your pet. As part of that goal, we have chosen to be accredited by AAHA and have our hospital measured against the most rigorous published standards in the veterinary industry.

How the standards help you and your pet.

Choosing an AAHA-accredited hospital for your pet's medical care assures you that the hospital you have selected has the team, equipment, medical procedures and facilities to deliver the highest quality veterinary care.

To maintain our accredited status, we are evaluated every three years.

Thank you for bringing your pet to an AAHA-accredited hospital. AAHA-accredited hospitals are recognized among the finest in the industry, but more importantly we are dedicated to providing your pet with the best health care possible.

For more information about pet health care or AAHA accreditation, feel free to ask a member of our team or visit www.healthypet.com

Who is AAHA?

AAHA was founded in 1933 and is the only association that provides voluntary accreditation to companion animal hospitals. We are one of approximately 3,000 traditional hospitals and numerous referral hospitals in the United States that are AAHA-accredited and have made a commitment to meeting the highest standards of veterinary care.

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Laura Roberts says...

I brought in a stray that had been hit by a car. The care was immediate and excellent. I was very impressed with the facility and quality of service. Thanks so much for the crate to transport him. It was very helpful!

Richard Jezek says...

High five kudos to Dr. Killman! She, with the help of the entire treating staff saved our TomTom’s life! Dr. Killman, Dr. Welch and Dr. Smith have renewed my faith in the caring veterinarian that we were looking for.

Brenda Rowland says...

Would like to thank the staff and doctors for the great care they gave our Tabby. The care given to Tabby was so kind and courteous. I am so grateful I chose I-20 Animal Medical Center.

Laura and Ricardo Grant & Nunook say...

Dr. Doherty and all of the vet techs that helped Nunook were so great. Words cannot convey how much we appreciate the great work everyone did for Nunook. He is our baby and he makes our family whole. Thank you for all that you do.

Marcia Marrow says...

Dr. Welch is amazing. She has a very calming nature, just what I needed when my Lhasa Apso was injured by a pit bull. She clearly explained everything in an understandable way. She also checked in with us (while we were there) to let us know what was going on. Thank you very much!

R. and B. Boone say...

The technical staff in the ICU is excellent and equally professional in providing the care, we feel, brought about Brandi’s recovery.

Don and Holly Michel say...

I20 is the greatest !! They gave us four extra years with our precious Yorkie, Cujo, and are helping us take care of our other precious Yorkie, Carrie, who is diabetic. They are deep in our hearts.

Alicia Patterson & Percy said...

I cannot thank you enough for everything the doctor and the rest of I-20 Animal Medical Center did to save my cat, Percy. Your care and compassion for my family during this emotional time was overwhelming.

Michelle & Greg Lacy say...

Greg and I could not be any more pleased with I20 Animal Medical Center for always being there for us when we need you most!

Yvonne Fiore says...

This was our first experience at I-20 Animal Medical Center. I was so impressed by Dr. Bloom, her real care, concern and understanding for my Cinnamon. My pets have been as loved as my children, thus, I expect excellent loving care and I and Cinnamon got this per Dr. Bloom and Jessica. Thank you!

Kristin Rush says...

The staff was wonderful and you can tell that they are real animal lovers. They were very thorough when checking out my dog and I didn’t feel at all like Jack was “just another dog”. They genuinely cared and explained everything very well. Loved them

Heather Matson says...

I have recommended I-20 to friends due to the compassionate and wonderful service we have received. Thank you for everything you have done for us. The doctors are wonderful as well as the techs and the rest of the staff. Thank you

Rhonda Holley says...

I have been to lots of vet clinics. Yours is the best in every way that I have ever seen! Thanks for restoring my faith in excellent veterinary care!

Matt Smoot says...

Dr. Bloom is wonderful! She put our mind at ease and alleviated all of our concerns about Spice’s surgery. We plan on using her for all of our pet’s needs in the future and will highly recommend her services to our friends and family! Thank you I-20 Animal Medical Center.

Staci Thomas says...

The service was amazing! I came in as a referral for a critical condition. I was extremely upset and concerned about my pet’s life. The staff quickly attended to us making efforts to stabilize Sebastian and provide me with a quiet and calm area. I really appreciated the service I received

Leah and Ron Bullard say...

We very much appreciate the skill and training you have and it was very evident in the procedures you performed on our dogs. Each of them had issues, some serious, and each of them are much better now, thanks to you and your staff.

Valerie Jordan says......

My family and I were so impressed by every contact we had with the staff. I have been to medical doctors for procedures and did not get such service. I have already called family members and recommended you guys, keep up the great work!

Maryann Livengood says....

The staff was extremely concerned and courteous- Dr. Stinson saved my cat's life! Also pricing extremely reasonable for a 24-hr care facility.

Paula Emmons says....

I-20 Animal Medical Center is amazing!! All the doctors, technicians and staff are the best. We had to take one of our dogs in for an emergency and everyone who helped us was great with our dog and with us. They encouraged us to call when we had to leave him and always answered and updated us on how he was doing through the nigh (even with many calls in a very short amount of time). The next morning Dr. Welch called and said that they had found something. She told us that Mikey was not going to make it and let us have hours to say goodbye. They answered all our questions and never once made us feel like we were imposing on her or her time. We have found a new clinic for all our dogs because of Dr. Welch and all the staff

Save A Mexican Mutt Rescue says...

I would like to thank the staff of I-20 for a great experience with one of our rescue dogs, Cuervo. Shortly after his rescue, we realized he had a broken canine tooth that would require a root canal. For sure we were not going to find a veterinary dentist in Mexico. So, I-20 Animal Medical Center came to the rescue! Dr. Bonnie Bloom and Dr. Ken Karger took great care of Cuervo upon our arrival. The staff at I-20 is always so friendly, professional, and socially in tune to rescue.

Jim and Kay Marshall say...

Excellent Care! I highly recommend you to our friends. Thanks to all the staff, especially Dr. Welch - we have a healthy dog once again. The love you and the girls showered on Rainey showed me how much you all love animals.

Janice Bunting with Tye says...

Our vet Dr. Litsey, referred us to you when Tye needed special boarding. We were very pleased with his care. We also really appreciated the staff's willingness to talk with us every time we called the ICU to check on him. It made it so much easier to be away from him. He came home a healthier and spunkier dog. Dr. Long was great with Tye and felt she took very good care to properly diagnose his condition and treatment.

Dave and Pamela Reitzel say….

“Cutie was a stray. When I took Cutie to I-20 Animal they were concerned for her health, and made arrangements to see her the next day. I-20 Animal set me at ease about Cutie after her exam. Now knowing that she is and was in good hands, I-20 Animal will be where I will take both my pets. VERY IMPRESSED!!.”

Nancy Schultz says…

“The doctor called the next day to check on Sophie and was genuinely interested in how she was doing. Very well done”

James Jacobs says...

“Huge thanks to the staff and doctors for the excellent care that Sasha received. The explanations about her care and pricing were first class. Thank you once again”

J. Headland says...

I cannot say enough how great Dr. Stinson and the staff were with Dirk and explaining the procedures. We have found a "new" place that I feel confident will take care of and actually care about Dirk. I have and will continue to tell our firends, family and co-workers how much we love I-20 Animal Medical Center.

LaTonya Thomas says...

"Shasha get's excited every time we exit the freeway to come to the I-20 Animal Clinic. Everyone there is so friendly and concerned about my pet's well being. Thank you all for such outstanding service."

J. Beed says...

"I just wanted to say thanks for your help yesterday! Mr. Fluffers had a great time getting his shots and I actually think he wanted to go back instead of driving home! :) Lauren and Kimberly were great! I'm sure Mr. Fluffers hopes to see them when he gets his booster in a few weeks. Thanks again!"

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Laura Roberts says...

I brought in a stray that had been hit by a car. The care was immediate and excellent. I was very impressed with the facility and quality of service. Thanks so much for the crate to transport him. It was very helpful!

Richard Jezek says...

High five kudos to Dr. Killman! She, with the help of the entire treating staff saved our TomTom’s life! Dr. Killman, Dr. Welch and Dr. Smith have renewed my faith in the caring veterinarian that we were looking for.

Brenda Rowland says...

Would like to thank the staff and doctors for the great care they gave our Tabby. The care given to Tabby was so kind and courteous. I am so grateful I chose I-20 Animal Medical Center.

Laura and Ricardo Grant & Nunook say...

Dr. Doherty and all of the vet techs that helped Nunook were so great. Words cannot convey how much we appreciate the great work everyone did for Nunook. He is our baby and he makes our family whole. Thank you for all that you do.

Marcia Marrow says...

Dr. Welch is amazing. She has a very calming nature, just what I needed when my Lhasa Apso was injured by a pit bull. She clearly explained everything in an understandable way. She also checked in with us (while we were there) to let us know what was going on. Thank you very much!

R. and B. Boone say...

The technical staff in the ICU is excellent and equally professional in providing the care, we feel, brought about Brandi’s recovery.

Don and Holly Michel say...

I20 is the greatest !! They gave us four extra years with our precious Yorkie, Cujo, and are helping us take care of our other precious Yorkie, Carrie, who is diabetic. They are deep in our hearts.

Alicia Patterson & Percy said...

I cannot thank you enough for everything the doctor and the rest of I-20 Animal Medical Center did to save my cat, Percy. Your care and compassion for my family during this emotional time was overwhelming.

Michelle & Greg Lacy say...

Greg and I could not be any more pleased with I20 Animal Medical Center for always being there for us when we need you most!

Yvonne Fiore says...

This was our first experience at I-20 Animal Medical Center. I was so impressed by Dr. Bloom, her real care, concern and understanding for my Cinnamon. My pets have been as loved as my children, thus, I expect excellent loving care and I and Cinnamon got this per Dr. Bloom and Jessica. Thank you!

Kristin Rush says...

The staff was wonderful and you can tell that they are real animal lovers. They were very thorough when checking out my dog and I didn’t feel at all like Jack was “just another dog”. They genuinely cared and explained everything very well. Loved them

Heather Matson says...

I have recommended I-20 to friends due to the compassionate and wonderful service we have received. Thank you for everything you have done for us. The doctors are wonderful as well as the techs and the rest of the staff. Thank you

Rhonda Holley says...

I have been to lots of vet clinics. Yours is the best in every way that I have ever seen! Thanks for restoring my faith in excellent veterinary care!

Matt Smoot says...

Dr. Bloom is wonderful! She put our mind at ease and alleviated all of our concerns about Spice’s surgery. We plan on using her for all of our pet’s needs in the future and will highly recommend her services to our friends and family! Thank you I-20 Animal Medical Center.

Staci Thomas says...

The service was amazing! I came in as a referral for a critical condition. I was extremely upset and concerned about my pet’s life. The staff quickly attended to us making efforts to stabilize Sebastian and provide me with a quiet and calm area. I really appreciated the service I received

Leah and Ron Bullard say...

We very much appreciate the skill and training you have and it was very evident in the procedures you performed on our dogs. Each of them had issues, some serious, and each of them are much better now, thanks to you and your staff.

Valerie Jordan says......

My family and I were so impressed by every contact we had with the staff. I have been to medical doctors for procedures and did not get such service. I have already called family members and recommended you guys, keep up the great work!

Maryann Livengood says....

The staff was extremely concerned and courteous- Dr. Stinson saved my cat's life! Also pricing extremely reasonable for a 24-hr care facility.

Paula Emmons says....

I-20 Animal Medical Center is amazing!! All the doctors, technicians and staff are the best. We had to take one of our dogs in for an emergency and everyone who helped us was great with our dog and with us. They encouraged us to call when we had to leave him and always answered and updated us on how he was doing through the nigh (even with many calls in a very short amount of time). The next morning Dr. Welch called and said that they had found something. She told us that Mikey was not going to make it and let us have hours to say goodbye. They answered all our questions and never once made us feel like we were imposing on her or her time. We have found a new clinic for all our dogs because of Dr. Welch and all the staff

Save A Mexican Mutt Rescue says...

I would like to thank the staff of I-20 for a great experience with one of our rescue dogs, Cuervo. Shortly after his rescue, we realized he had a broken canine tooth that would require a root canal. For sure we were not going to find a veterinary dentist in Mexico. So, I-20 Animal Medical Center came to the rescue! Dr. Bonnie Bloom and Dr. Ken Karger took great care of Cuervo upon our arrival. The staff at I-20 is always so friendly, professional, and socially in tune to rescue.

Jim and Kay Marshall say...

Excellent Care! I highly recommend you to our friends. Thanks to all the staff, especially Dr. Welch - we have a healthy dog once again. The love you and the girls showered on Rainey showed me how much you all love animals.

Janice Bunting with Tye says...

Our vet Dr. Litsey, referred us to you when Tye needed special boarding. We were very pleased with his care. We also really appreciated the staff's willingness to talk with us every time we called the ICU to check on him. It made it so much easier to be away from him. He came home a healthier and spunkier dog. Dr. Long was great with Tye and felt she took very good care to properly diagnose his condition and treatment.

Dave and Pamela Reitzel say….

“Cutie was a stray. When I took Cutie to I-20 Animal they were concerned for her health, and made arrangements to see her the next day. I-20 Animal set me at ease about Cutie after her exam. Now knowing that she is and was in good hands, I-20 Animal will be where I will take both my pets. VERY IMPRESSED!!.”

Nancy Schultz says…

“The doctor called the next day to check on Sophie and was genuinely interested in how she was doing. Very well done”

James Jacobs says...

“Huge thanks to the staff and doctors for the excellent care that Sasha received. The explanations about her care and pricing were first class. Thank you once again”

J. Headland says...

I cannot say enough how great Dr. Stinson and the staff were with Dirk and explaining the procedures. We have found a "new" place that I feel confident will take care of and actually care about Dirk. I have and will continue to tell our firends, family and co-workers how much we love I-20 Animal Medical Center.

LaTonya Thomas says...

"Shasha get's excited every time we exit the freeway to come to the I-20 Animal Clinic. Everyone there is so friendly and concerned about my pet's well being. Thank you all for such outstanding service."

J. Beed says...

"I just wanted to say thanks for your help yesterday! Mr. Fluffers had a great time getting his shots and I actually think he wanted to go back instead of driving home! :) Lauren and Kimberly were great! I'm sure Mr. Fluffers hopes to see them when he gets his booster in a few weeks. Thanks again!"