FAQs

A list of Frequently Asked Questions.

Browse I-20 Animal Medical Center’s database of articles covering the most important topics in veterinarian medicine today.

When can I pick-up/drop-off my pet for boarding?
Anytime! We are open 24 hours a day 7 days a week and have pick-up/drop-off services available around the clock.
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My puppy got parvo even though I had her vaccinated twice. Why did she still get parvo?
To be fully protected, puppies require a series of vaccinations. Vaccinating puppies once, or even twice may not protect against disease. That is because nursing puppies get antibodies via the milk from their mom. Antibodies, although great for protecting puppies against disease, cancel out the protection that vaccination provides. Because we don’t know if maternal
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Is it true that my children can get worms from my dog or cat?
The most common internal parasites in pets that can be transmitted to people are roundworms, tapeworms and hookworms. Children in particular are more at risk because they are not always careful of hygiene. Soil or sandboxes can become contaminated with fecal matter. Children become infected by playing in contaminated sand or dirt and then putting
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I am a first time exotic pet owner. What do I need to know?
Educate yourself! This is the first step in ensuring your pet’s health. Become knowledgeable about your new pet’s nutritional requirements, husbandry, and common diseases. It may be difficult to find an exotic veterinarian in your area as well. It is important to develop a relationship with a veterinarian with a healthy pet exam prior to
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What should I feed my rabbit?
An adult rabbit should eat approximately 80% hay, which should be available at all times. Offering a variety such as Timothy, Botanical, Orchard Grass, and Oat hay is important. This will maintain adequate fiber content and assist in proper wearing of the teeth. 20% of the diet should consist of fresh dark leafy greens such
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Why has my rabbit stopped eating?
There are numerous reasons why a rabbit may stop eating. Regardless of the cause, this is a very serious concern and can become fatal if left untreated. Dental disease, infection, urinary tract disease, and E. cuniculi are just a few common diseases that may induce an episode of GI stasis. When this occurs, the intestines
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Should I spay my female rabbit?
All female rabbits should be spayed. If spayed within the first year of life, this reduces your risk of uterine cancer by 80%. It also prevents uterine infection called pyometra, unwanted pregnancy, and aggressive dominance tendencies.
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Should I neuter my male rabbit?
All male rabbits should be neutered. In addition to preventing unwanted pregnancy, it reduces the risk of testicular and prostate cancer as well as aggression.
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What are some common ferret diseases?
The most common diseases experienced by ferrets include gastrointestinal disease, foreign body, Adrenal disease, Insulinoma, and cancer. Should your ferret be exhibiting any symptoms such as decreased appetite, vomiting, diarrhea, lethargy, weight loss, seizures, hair loss, or itchy skin, please see your veterinarian immediately.
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What does it mean when my dog’s nose is dry and hot?
Dogs and cats, unlike humans and horses, do not have sweat glands in their skin. Excess heat is dissipated through mucous membranes (nose, mouth, sinuses), and to some extent the feet. Panting is the primary way that dogs regulate and cool their body temperature. A dog’s nose may alternate between wet and cool, and dry
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